Shipping and returns
Shipping your returns
Packages are generally dispatched within 2 days after receipt of payment. They are shipped via UPS with a tracking number and delivered without signature. Packages can also be shipped via UPS Extra and delivered against signature. Please contact us before choosing this delivery method, as it incurs additional costs. Whichever delivery method you choose, we will send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as shipping costs. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you group all of your items in one order. We cannot combine two orders placed separately and shipping costs apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
Box dimensions are appropriate and your items are properly protected.